Permission approval process
To proceed operation request, Staff user needs to have approval on do refund/void permissions in order to be a maker. Super user does not need to pass permission approval process. Super user can proceed operation request directly.
Only one authorized user should be assigned to proceed do refund/void permissions requests. This authorized user can proceed permission request from Permissions Request table under Tickets tab in the Ottu dashboard.
Ottu dashboard> administration panel> user> users.
Choose the targeted user, here is “Example” user.
In the permission tab, scroll down to user permissions, from Available user permissions window select: — payment | Payment transaction | Can do refund — payment | Payment transaction | Can do void Move them to Chosen user permissions, click save
A permission request will be sent to the authorized user, listed in the Permissions Request table under Tickets tab in the Ottu dashboard. Through the permission request table, the authorized user can perform approve/reject, as shown below.